Die Angebote sind gültig, solange du deine Isa noch nicht zurückgesendet hast. Bis zum Ende deiner Nutzungszeit kannst du dir in Ruhe überlegen, wie du weitermachen möchtest. Du kannst diese Seite jederzeit schließen und später zurückkehren, um deine Entscheidung zu treffen.

Through the free trial, your employer has already covered part of the costs, and because no return shipping, maintenance, or repackaging is necessary, we are also saving resources. We are passing this saving directly on to you.

The offer is for a limited time, as a return incurs additional refurbishment and shipping costs for us. Therefore, we can only pass on the cost savings to you if you transition seamlessly from the trial phase to your own use.

No. The purchase is made privately and directly through Deep Care, independent of your employer. This will not create any additional effort for you or your employer, and your decision will remain completely confidential.

You can pay conveniently by PayPal, credit card, debit card or SEPA direct debit. Payment within 30 days or payment by instalments (APR 14.49 %) is also possible via PayPal.

You'll simply continue to use your current Isa, with no returns or reconfigurations. You'll also receive an invoice from us and information on how to update your Isa. 

We are continuously developing Isa. With your purchase, you will receive all software updates free of charge, including new features.
After purchasing, you'll receive a brief guide on how to connect Isa to Wi-Fi and perform updates. If you wish, you can then use it offline again. Your data always remains on your device and is never transferred to anyone else.

If you wish to return Isa, click on „Return Isa“ and then on „Continue with return“. In the next step, enter the email address with which you ordered Isa. You will then receive a free returns label to print or as a QR code for drop-off at the post office.

You can best reach us by e-mail at orders@deep-care.com  or by telephone on +49 (0) 7141 473 2210.

In the Online shop Is the entry-level price with an RRP of €299 lower than the RRP stated here of €399, given that its use is associated with an additional monthly subscription (€4.99 – €9.99)?.

The RRP of €399 The offer you see here refers to a usage without a subscription at the reduced price of 249€.

This means: You get Isa without ongoing costs, whereas others in the online shop would incur additional monthly fees.

No. This offer includes the features of your current Isa Usable permanently without a subscription.

You pay once and can then use Isa at no additional cost. In contrast, the online shop requires an additional subscription.

Du erhältst genau die Funktionen, die auf deiner aktuellen Isa verfügbar sind. Diese entsprechen der Mitgliedschaft „core“ und bleiben dir nach dem Kauf dauerhaft erhalten ohne zeitliche Begrenzung oder Folgekosten erhalten.

Yes, you will receive from us 24-month warranty to your Isa.

You will gain access to a certified online prevention course for burnout prevention. Additionally, we are gifting you 6 months of further use of Isa. Both can be used independently.

The course is conducted via an external partner and is certified according to §20 SGB V.

Here's how it works:

• After purchase, you will receive all documentation and an access code from us.
• With this code, you'll gain access to the online course with our partner.
• The course provider will support you with all questions regarding the course and refunds.

Regarding the use of ISA:

• You can continue to use Isa seamlessly
• The use is private from then on, but you can of course continue to use Isa in your daily work.
• For questions, you can reach us at any time at orders@deep-care.com

The course complements Isa by adding a crucial component: mental health. While Isa supports you in your daily life with movement, ergonomics, and healthy routines, the course helps you better understand stress and actively counteract it.

This is how to combine physical and mental prevention, a crucial factor, especially with increasing workload in everyday working life. In addition, the course is subsidised or fully reimbursed by many health insurance providers.

You pay once £99 for the prevention course. You'll receive an additional 6 months of Isa usage from us as a gift, with no ongoing costs. After this period, you can simply return Isa or, if you wish, take advantage of a new offer and extend.

Many health insurance providers reimburse up to 100 % of the course costs, when you the course within closes within 180 days.

The exact amount depends on your insurance. HHere you will find out how much your health insurance will reimburse.

• After purchase, you will receive an invoice
• Upon completion of the course, you will receive a certificate of attendance.
• You submit both to your health insurance provider.

Depending on the provider, you will incur costs. partially or fully returned.

No. Isa can be used for the full 6 months regardless of the course.

Yes. Reimbursement is usually only provided, if you complete the course within 180 days.

The course consists of 8 aufeinander aufbauenden Einheiten, die dir helfen, Stress besser zu verstehen und aktiv zu reduzieren.

Du lernst unter anderem:

• Was Burnout ist und wie es entsteht
• Techniken zur Entspannung und wie du diese im Alltag anwendest
• Mentale Strategien, um gelassener mit Herausforderungen umzugehen
• Zeitmanagement und Priorisierung, um Überlastung zu vermeiden
• Den Umgang mit Gedanken, Glaubenssätzen und inneren Mustern
• Wie du dein Mindset stärkst und langfristig mehr Balance entwickelst

Am Ende hast du ein ganzheitliches Verständnis für Stress und konkrete Tools, die du direkt im Alltag anwenden kannst.

The course consists of 8 modules of approx. 30 minutes. You can schedule them flexibly, pause them, and resume them at any time.

You are learning to handle stress more consciously, reduce stress in a targeted way, and manage your energy better. Many of the contents can be applied directly in everyday life.

You can start immediately after registration, with no fixed times and complete flexibility.