Deep Care GmbH
Königsallee 43, 71638 Ludwigsburg, Germany
Phone: +49 (0) 7141 473 2210
E-Mail: info@deep-care.de
Represented by: Dr. Milad Geravand
Commercial Register: Stuttgart District Court, HRB 731472
VAT ID No.: DE326604972
This privacy policy informs you about the nature, scope, and purposes of the processing of personal data when using our website and online shop (WooCommerce), including orders, payments, shipping, customer accounts, and marketing/tracking (only with consent).
The definitions in the GDPR apply.
Commercial and tax retention obligations
IT security, abuse prevention, shop stability
Setting/Reading of non-essential cookies/trackers (analysis/marketing)
When the website is accessed, server-side log data (including IP address, timestamp, user agent, referrer) is processed to ensure operation and security.
For orders, we process mandatory details (name, delivery/billing address, email) for contract fulfilment.
For payment processing, we transmit payment-relevant data to the chosen payment service provider.
The providers process data independently according to their data protection notices
For delivery, we will transmit your name and delivery address to the shipping service provider. Optionally, your email address/telephone number may be transmitted if this is necessary for delivery communication or if you have consented to a parcel notification.
We use Borlabs Cookie as a consent management tool. This includes storing your consent decision in the „borlabs-cookie“ cookie. You can revoke or adjust consent at any time via „Cookie Settings“. Non-essential cookies/trackers will only be set after consent has been given.
We use Matomo for audience measurement. Matomo can be operated with opt-out/consent mechanisms. If Matomo sets cookies or uses comparable technologies, this will only be done with your consent.
We use Google Ads Conversion Tracking. This allows cookies/IDs to be set to measure conversions. Use only after consent.
We use the Meta Pixel for campaign measurement and audience building. Use only with consent.
We use the LinkedIn Insight Tag for campaign measurement. Use only with consent.
We use HubSpot for forms/CRM/marketing automation. HubSpot can set cookies; use of relevant cookies only with consent.
When YouTube videos are embedded, a connection can be made to YouTube/Google when the page is accessed. We recommend embedding in enhanced privacy mode and only activating after consent (the “2-click solution”), where technically feasible.
We use service providers (hosting, payment providers, shipping, marketing/analytics). Insofar as they process data on our behalf, we have data processing agreements in accordance with Article 28 of the GDPR.
Depending on the service (especially US providers), data may be transferred to third countries. Where necessary, this will be done on the basis of suitable guarantees (e.g. standard contractual clauses) and/or other applicable mechanisms.
Order/Invoice data: usually according to statutory retention periods
Account/Support data: for as long as necessary; deletion upon request, provided no obligations prevent it
Consent data: as long as required for proof
Tracking data: by purpose, typically shorter deadlines or aggregation/anonymisation
You have rights to access, rectification, erasure, restriction, data portability, objection, and to withdraw any consent given.
You have the right to lodge a complaint with a supervisory authority for data protection.
We will adapt this privacy policy if it is necessary.
You are currently viewing a placeholder content from Facebook. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.
More InformationYou are currently viewing a placeholder content from HubSpot. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.
More InformationYou are currently viewing a placeholder content from Hubspot Meetings. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.
More Information
